Private Policy

TOWER does not collect personally identifiable information about individuals except when such individuals specifically provide such information on a voluntary basis. For example, such personally identifiable information may be gathered from a competition entry, software registration or customers support. Personally identifiable information on individual users will not be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection. At such points of collection, the user will have the opportunity to indicate whether he or she would like to “opt out” of receiving promotional and/or marketing information about other products, services and offerings from TOWER and/or any third parties.

TOWER reserves the right to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the site and to inform advertisers of such information as well as the number of users that have been exposed to or clicked on their advertising banners. TOWER will provide only aggregated data from these analyses to third parties. Also, users should be aware that TOWER might sometimes permit third parties to offer subscription and/or registration-based services through a TOWER site. TOWER is not responsible for any actions or policies of such third parties and users should check the applicable privacy policy of such party when providing personally identifiable information.

Users also should be aware that non-personal information and data might be automatically collected through the standard operation of TOWER ‘s internet servers or through the use of “cookies.” “Cookies” are small text files a web site can use to recognize repeat users, facilitate the user’s ongoing access to and use of the site and allow a site to track usage behavior and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto a user’s system and damage files. Generally, cookies work by assigning a unique number to the user that has no meaning outside the assigning site. Users should be aware that TOWER cannot control the use of cookies or the resulting information by advertisers or third parties hosting data for TOWER. If a user does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the user to deny or accept the cookie feature; however, users should note that cookies might be necessary to provide the user with certain features (e.g., customized delivery of information) available on the TOWER Site.

Upon request, TOWER will allow any user to “opt out” of further promotional contacts at any time. Additionally upon request, TOWER will use reasonable efforts to allow users to update/correct personal information previously submitted which the user states is erroneous to the extent such activities will not compromise privacy or security interests. Also, upon a user’s request, TOWER will use commercially reasonable efforts to functionally delete the user and his or her personal information from its database; however, it may be impossible to delete a user’s entry without some residual information because of backups and records of deletions.

The foregoing policies are effective as of August 6, 1999. TOWER reserves the right to change this policy at any time by notifying users of the existence of a new privacy statement. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

Frequently Asked Questions

Frequently asked questions (FAQ) are listed questions and answers, all supposed to be commonly asked in some context, and pertaining to a particular topic. The format is commonly used on email mailing lists and other online forums, where certain common questions tend to recur.

Follow the steps below:

  1. Open Microsoft Word
  2. Ensure that the Tower label templates are installed in Word.
  3. To carry out the mail merge click on “Tools”, “Mail Merge” or “Mail Merge Wizard” and follow the prompts in the dialog box that appears:
    • Main Document – click “Create”, Mailing Labels” and then “Active Window”.
    • Get Data – click “Open Data Source” and select the Excel file and click “Open” (NB. Files of type must be Excel), click on “Entire Spreadsheet” and “OK”. Select “Set Up Main Document”, select the label size and then “OK”, click on “Insert Merge Fields” and then “OK”.
    • Merge – click “Merge” again.

"Follow the steps below:

  1. Open Microsoft Word
  2. Ensure that the Tower label templates are installed in Word.
  3. To carry out the mail merge click on “Tools”, “Letters and Mailing”, “Mail Merge Wizard” and follow the prompts in the dialog box on your right side on screen:
    • Select document type – select “Labels’ and then click “Next: Starting document”
    • Select starting document – select “Change document layout”. Under Change document layout click on “Label Options”, select the label code you require and click “OK”. Now click “Next: Select recipients”.
    • Select recipients – select “Use an existing list”. Under “Use an existing list, click “Browse”. Now find your spreadsheet on your hard-drive and click “Open” (NB. Files of type must be Excel). Under Mail Merge Recipients click “Select All” and click “OK”. Now click “Arrange your labels”
    • Arrange your labels – click “More Items” to insert your fields (NB. To insert fields you must each time click More Items, select the field, click insert, click cancel and then enter to get to the next row). Under “Replicate labels” click “Update all your labels” and then click “Next: Preview your labels”.
    • Preview your labels – Click “Next: Complete the merge”
    • Complete Merge – click “Print”.
It could be that your printer is default set on Letter format when it needs to be set on A4 format seeing as these are A4 labels.To check your printer paper size, do the following:

If you have WINDOWS 95, 98 & 2000:

  • Click on “Start”, “Settings” and then “Printers”
  • Double click on the printer you are printing through
  • Click on “Printer” tab and then “Properties”
  • Click on either “Paper” or “Setup” tab
  • Paper size should be “A4 210 x 298″

If you have WINDOWS XP:

  • Click on “Start”, “Settings” and then “Printers & Faxes”
  • Double click on the printer you are printing through
  • Click on “Printer” tab and then “Properties”
  • Click on “Printing Preferences” tab
  • Click on “Layout” tab and then “Advanced” (at the bottom)
  • Paper size should be “A4 210 x 298″

THEN:

  • Click on “Device Setting” under “Properties”
  • Paper size should be “A4 210 x 298″

Note: When you press the print option when using Word XP, a drop down menu titled “Scale to Paper Size” will appear in the bottom right hand corner of the pane. It is usually defaulted onto “No Scaling”. You need to ensure this is set on “A4 210mm x 297mm” before pressing print.

To avoid label wastage, print out onto paper first. Then hold this page with a sheet of labels to the light to ensure each label lines up correctly.
Due to the extreme heat and pressure generated in laser printers, this would not be advised, especially if a label has been removed from the sheet. In inkjet printers, however, one sheet can be printed multiple times.

With colour printing becoming the norm, computer users are finding more innovative and useful ways of using labels. Here are a few ideas:

  • Professionally label your CD’s and 3½” disks.
  • Neaten up your office – label your files with Tower A4 lever arch labels (CIL-W330). Also neatly label shelves and cupboards.
  • Book labelling – Tower A4 labels are both neater and less time consuming.
  • Make birthdays, weddings, anniversaries and other occasions even more special by personalizing bottles of wine, gifts, etc.
  • Save costs by designing and printing your own product labels. This means you don’t have to use an outside printer asking large minimum order quantities.
  • Create your own professional looking business cards as and when you need them. Now you no longer need to throw away business cards containing incorrect details, but simply update the details and print the cards as you require them.
  • Create a good impression using Tower Overhead Transparencies for all of your presentation requirements.

See Range and Dimension Formatting Guide for the full Tower A4 range.

Look at the Where Available page. Or call our Consumer Helpline Toll-Free 0800 220 488.
Tower’s Template Disk label template software removes all label printing hassles by customizing all of the Tower A4 label sizes onto your existing copy of MS Word, Corel WordPerfect, CorelDRAW, Corel PrintOffice, and Lotus WordPro 2000. Simply download it FREE. For other software users, simply check our range and dimensions for a quick reference to customize the label size you need.
How do I change my settings from inches to centimetres?
Click on ‘Tools’, scroll down to and click on ‘Options’. Click on ‘General’ tab and choose ‘centimetres’ at ‘Measurements Units’. Alternatively place ‘cm’ after typing in each label dimension.I have installed the Template Disk, but the main window remains blank after I have chosen the correct template. What’s wrong?
Your gridlines are not activated. Go to ‘Tables’ and click on ‘Show Gridlines’.

For lever arch labels, how do I create text that is at 90 degrees to the long side?
Go to ‘Format’, then scroll down to and click on ‘Text Direction’. Now choose the orientation you require. (Note: This can be done in MS Word ’97 and 2000 only).

Legal Documents

1. Contact Details

Full name of business: Pyrotechnical Marketing (Pty) Ltd
Directors / Members: R.A. Beattie (Managing Director)
C.C. Beattie
T.A. Beattie
Registration No: 1969/003546/07
Postal Address: Private Bag X1
Capricorn Park
7948
Street Address: Lakeshore Road
Capricorn Business Park
Muizenberg
7945
Telephone No: + 27 21 787 9600
Fax No: + 27 21 787 9791
Website: www.pyrotec.co.za


2. The section 10 Guide on how to use the Act [Section 51(1)(b)] 

The guide will be available from the South African Human Rights Commission by not later than August 2003.

Please direct any queries to: The Human Rights Commission, PAIA Unit, The Research and Documentation Department

Postal Address: Private Bag 2700
Houghton
2041
Telephone No: + 27 11 484 8300
Fax No: + 27 11 484 0582
Website: www.sahrc.org.za
Email: PAIA@sahrc.co.za


3. Records available in terms of any other legislation [Section 51(1)(d)]

Basic Conditions of Employment Act No. 75 of 1997 Companies Act No. 61 of 1973
Employment Equity Act No. 55 of 1998 Income Tax Act No. 95 of 1967
Labour Relations Act No. 66 of 1995 Occupational Health & Safety Act No. 85 of 1993
Regional Services Councils Act No. 109 of 1985 Skills Development Levies Act No. 9 of 1999
Skills Development Act No. 97 of 1998 Unemployment Contributions Act No. 4 of 2002
Unemployment Insurance Act No. 63 of 2001 Value Added Tax Act No. 89 of 1991


4. Records that are freely available

Pyrotec
Website information – www.pyrotec.co.za
Brochures and other promotional documents – please phone (021) 787 9600 or
e-mail sales@pyrotec.co.za

Tower 
Website Information – www.towerproducts.co.za
Brochures and other promotional documents – please phone (021) 787 9600 or
e-mail towersales@pyrotec.co.za


5. Access to the records held by Pyrotec [Sections 51(1)(c) and 51(1)(e)] 

N/A

6. Other information as may be prescribed [Section 51(1)(f)] 
The Minister of Justice and Constitutional Development has not made any regulations in this regard. 7. Availability of the manual [Section 51(3)] This manual is available for inspection free of charge at the offices of Pyrotechnical Marketing (Pty) Ltd; and copies are available with the SAHRC and in the Gazette.

FEES IN RESPECT OF REQUESTS FOR INFORMATION FEES IN RESPECT OF PRIVATE BODIES

1. The fee for a copy of the manual as contemplated in regulation 9(2)(c) is R1,10 for every photocopy of an A4-size page or part thereof.

2. The fees for reproduction referred to in regulation 11(1) are as follows:

(a) For every photocopy of an A4-size page or part thereof R 1,10
(b) For every printed copy of an A4-size page or part thereof held on a computer or in electronic or machine-readable form R 0,75
(c) For a copy in a computer-readable form on a compact disc R 70,00
(d) (i) For a transcription of visual images, for an A4-size page or part thereof R 40,00
(ii) For a copy of visual images R 60,00
(e) (i) For a transcription of an audio record, for an A4-size page or part thereof R 20,00
(ii) For a copy of an audio record R 30,00

3. The request fee payable by a requester, other than a personal requester, referred to in regulation 11(2) is R50,00.

4. The access fees payable by a requester referred to in regulation 11(3) are as follows:

(1)(a) For every photocopy of an A4-size page or part thereof R 1,10
(b) For every printed copy of an A4-size page or part thereof held on a computer or in electronic or machine-readable form R 0,75
(c) For a copy in a computer-readable form on –
(d) (i) For a transcription of visual images, for an A4-size page or part thereof R 40,00
(ii) For a copy of visual images R 60,00
(e) (i) For a transcription of an audio record, for an A4-size page or part thereof R 20,00
(ii) For a copy of an audio record R 30,00
(f) To search for and prepare the record for disclosure, R30,00 for each hour or part of an hour reasonably required for such search and preparation.
(2) For purposes of section 54(2) of the Act, the following applies: (a) Six hours as the hours to be exceeded before a deposit is payable; and (b) one third of the access fee is payable as a deposit by the requester.
(3) The actual postage is payable when a copy of a record must be posted to a requester.
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